At MedicalCannabisCard.org ("we," "us," or "our"), your privacy is a top priority. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your personal and health information. By using our website and services, you agree to the practices described in this policy.
We collect information you provide directly to us when you register, book an appointment, or communicate with our team. This may include:
• Personal Identifiers: Your full name, date of birth, mailing address, phone number,
and email address.
• Health Information: Medical history, current conditions, symptoms, and other
health-related details you share during your evaluation.
• Payment Information: Billing details processed securely through our third-party
payment processor. We do not store your full credit card number on our servers.
• Account Information: Username, password, and preferences associated with your
account on our platform.
• Technical Data: IP address, browser type, device information, pages visited,
and referring URLs, collected automatically when you use our Site.
We use the information we collect for the following purposes:
• To schedule, facilitate, and confirm your telehealth appointment with a licensed medical provider.
• To verify your identity and eligibility for our services.
• To process payments and send billing confirmations.
• To communicate with you about your appointment, account, or any changes to our services.
• To send you service-related emails and, where you have opted in, promotional communications.
• To comply with applicable federal and state laws, including healthcare regulations.
• To improve, maintain, and protect the security of our Site and services.
Any health or medical information you share with us in connection with your evaluation may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). We handle such information in accordance with applicable HIPAA requirements and only share it as described in this policy or as required by law. The licensed provider conducting your evaluation is independently responsible for maintaining their own HIPAA-compliant practices.
We do not sell your personal information. We may share your information in the following limited circumstances:
• With Licensed Providers: We share the information necessary for your telehealth
evaluation with the independent, licensed medical provider conducting your appointment.
• With Service Providers: We work with trusted third-party vendors (such as payment
processors, scheduling platforms, and hosting providers) who assist us in operating our Site. These vendors
are contractually required to protect your information and may only use it to perform services on our behalf.
• As Required by Law: We may disclose your information if required to do so by law,
court order, or government authority, or to protect the rights, property, or safety of our users or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets,
your information may be transferred as part of that transaction. We will notify you of any such change.
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and understand how visitors use our pages. Cookies are small text files placed on your device. You can control or disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.
We may also use analytics tools (such as Google Analytics) that collect anonymized data about Site usage. These tools operate under their own privacy policies.
We take reasonable and appropriate technical and administrative measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Health-related records are retained in accordance with applicable state and federal medical record retention laws. When data is no longer needed, we securely delete or anonymize it.
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:
• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain legal exceptions.
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email we send
or by contacting us directly.
• Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at support@medicalcannabiscard.org. We will respond to your request within a reasonable timeframe in accordance with applicable law.
Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor without parental consent, we will take prompt steps to delete that information.
Our Site may contain links to third-party websites, including our telehealth scheduling partner. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. As stated above, we do not sell personal information. To exercise your CCPA rights, please contact us at support@medicalcannabiscard.org.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact our support team:
